Privacy Policy — DeepData Forensics

This Privacy Policy describes how DeepData Forensics, Inc. ("DDF") collects, uses, and protects your personal information when you use our website at deepdataforensics.com and our services. DDF is a Delaware corporation.

1. Information We Collect

We collect the following types of information:

Contact information: Name and email address submitted through our contact or order forms
Case details: Information you provide about your documents or legal matter
Uploaded documents: Files you submit for forensic analysis
Payment information: Processed securely through Stripe; we do not store card details on our servers
Usage data: Standard web analytics via Google Analytics and Google Ads

2. How We Use Your Information

We use the information we collect to:

Provide forensic analysis services
Communicate with you about your case
Process payments
Improve our website and services
Comply with legal obligations

3. Text Messaging (SMS)

If you provide your phone number and check the SMS consent box on our contact or order form, you consent to receive text messages from DeepData Forensics related to your inquiry and case, such as status updates, scheduling, and follow-ups. These messages are informational only; we do not send marketing or promotional text messages.

Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP to any message; reply HELP for assistance. Consent to receive text messages is not a condition of purchasing any goods or services. We do not share or sell your mobile number or SMS consent with third parties for their marketing purposes.

4. Confidentiality, Privilege and Restrictions

All documents and case information submitted to DDF are handled with strict confidentiality. We do not transfer your information to third-parties except as part of delivering our services (e.g., secure file storage), as required by law, or as instructed by our clients in writing.

We do not express an opinion on whether the transmission of documents or case information to DDF constitutes (a) a waiver of any privilege, immunity or basis for nondisclosure that otherwise might apply; and/or (b) the violation of any law or court order restricting dissemination. Please consult with your own legal counsel if you have any questions about whether the transfer of information to us is limited or prohibited.

If a law or court order requires DDF to sign an order or agreement with respect to information handling, please have your attorney or other representative in the case provide us with full details of the applicable rules and process before you submit any items for analysis. Inquiries concerning legal processes, orders or restrictions on our services must be submitted to DDF via our contact form.

5. Data Retention & Document Destruction

Documents submitted for analysis are securely destroyed upon completion of your engagement. Personal contact information is retained only as long as necessary for business and legal purposes.

DDF is not responsible for the destruction or damage to any physical or digital documents or other evidence. Unless otherwise agreed in writing, you will not transmit (and DDF will not receive) "Original Evidence" of any kind. For purposes of this Privacy Policy, "Original Evidence" shall be defined as "Physical or digital materials that constitute firsthand evidence in a proceeding (i.e., not an admissible copy)."

⚠ WARNING The mishandling of digital files from the time you receive them to when they are transmitted to us can affect the results. Please take all appropriate steps to preserve digital evidence and related chains of custody, which may involve obtaining a forensic copy of it through a qualified expert.

6. Your State Privacy Rights

California

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

Right to KnowYou may request information about the personal data we have collected about you.

Right to DeleteYou may request deletion of your personal data, subject to certain exceptions.

Right to Opt-OutWe do not sell your personal information, except as stated herein as to certain Google products.

Right to Non-DiscriminationWe will not discriminate against you for exercising your privacy rights.

To exercise your California privacy rights, please fill out a contact form on our website requesting any information you need.

7. Cookies & Tracking

We use cookies and similar tracking technologies through Google Analytics and Google Ads to understand how visitors use our site. You may opt out of Google Analytics tracking by using the Google Analytics Opt-out Browser Add-on.

8. Security

We implement industry-standard security measures to protect your information, including encrypted file transfers and secure storage. However, no method of transmission over the internet is 100% secure.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the date at the top of this page.

10. Contact Us

For privacy-related questions or requests, please fill out our contact form.

Questions about this Privacy Policy? Fill out a contact form on our website requesting any information you need.